You want to build a great patient journey? It starts with great foundations.
This module will teach you the building blocks of what the highest converting clinicians do, day-in day-out in their surgeries.
Want to learn how to persuade your patients effectively? To talk their language? To read their personality types?
This cutting edge, psychometric framework has not been taught in dentistry before.
This module will teach an efficient method to be able to read patients fast and mould your patient journey and treatment plan presentation in a way that will be help your case acceptance increase exponentially without needing to "hard sell!"
Learn the ultimate patient journey framework.
Bring your patients through the six phases of dental communicative excellence.
Transform your patient journey forever and create an eager waiting list of patients built on amazing word of mouth referrals.
Warning - This module will change your career (and potentially your life).
"I don't know how to discuss prices with patients" - Every Dentist Ever.
The most common complaint we hear with regards to treatment planning is about price. We are looking to make this complaint a myth with this module.
By the end of this module we will have your treatment planning process optimised, taking your presentations from "high stress selling" to "low stress conversations" that convert high end treatment with ease.
Are you tired of constantly under-pricing your high quality work to match your local competitions prices? Do you want the confidence to be able to charge a premium?
From pricing strategies and price psychology to treatment planning frameworks and presentation tips & tricks - this module has it all.
In Module 6 of our patient journey course, we dive into the intricacies of operating a mixed practice and achieving patient journey perfection within the NHS system.
This module is designed to equip you with the necessary knowledge and skills to seamlessly convert NHS patients to private patients while presenting both options in a persuasive and compelling manner.
We understand that navigating the complexities of the NHS system can be challenging, and our aim is to empower you with practical strategies to optimize the patient experience and facilitate a smooth transition from public to private care.
Throughout this module, you will gain invaluable insights into the key factors that influence patient decisions and learn effective techniques to engage and educate them about the benefits of private healthcare.
We will delve into various topics, including:
1. Understanding the NHS Patient Journey: You will explore the entire patient journey within the NHS system, from initial contact to post-treatment follow-up. By comprehending the intricacies of this process, you will be better equipped to identify opportunities for presenting private care as a valuable alternative.
2. Tailoring the Patient Experience: Creating a seamless and personalized patient experience is paramount in ensuring patient satisfaction and loyalty. We will provide you with practical tips and strategies to enhance the patient journey, including effective communication techniques, active listening, and fostering a sense of trust and rapport.
3. Presenting Private Care Options: Converting NHS patients to private patients requires a delicate balance of presenting the advantages of private healthcare while respecting the existing system. We will guide you through the process of showcasing the unique benefits of private care, emphasizing personalized attention, reduced wait times, access to advanced treatments, and the overall enhanced patient experience.
4. Overcoming Patient Objections: Addressing patient concerns and objections is a crucial aspect of the conversion process. We will equip you with proven techniques to handle objections effectively, emphasizing the value proposition of private care and highlighting the long-term benefits that patients can enjoy.
By the end of this module, you will possess the tools and knowledge to navigate the challenges of operating a mixed practice successfully. You will be able to present both NHS and private care options in a persuasive and compelling manner, ultimately helping patients make informed decisions that align with their healthcare needs and aspirations.
The anxiety you face dealing with a difficult patient.
The gut wrenching moment you get a complaint.
We have you covered. We have multiple, step-by-step, tried and tested frameworks to not only avoid or mitigate against complaints but also turn those difficult patients into your biggest fans!
Unbelievable right? You might want to hear us out.
We walk the walk in this course. You are about to see BTS footage of Dr Raabiha Maan with a myriad of different patients.
Watch how she communicates, educates, handles objections, treatment plans, manages difficult patients, puts them at ease, wins their hearts, converts high end treatment with ease and has her patient returning for years to come!
It's our Patient Journey Framework in action.
Once you see this module, you won't practice day-to-day dentistry the same way again.
Implementation.
That is what separates a "good" clinician from a "great" one!
A "good" course from a "great" one!
A "good" patient journey from a "great" one!
You are here for a transformation so this module teaches you how to implement everything you have learnt in this course.
We made this course for a reason.
To help Clinicians Create a personalised, repeatable and unique patient journey that you feel confident and comfortable delivering.
Your patients leave with absolute faith in you and talk about you to their friends as “the best experience in a dental practice I've ever had”.
So we'll be damned if you don't go ahead and get that outcome for yourself.
Ever wondered what other clinicians patient journeys look like in real life?
Never been done in any online course before ...
This is our behind the scenes "Fly on the wall content" with real patients and real clinicians that we have filmed over the last 6 years.
Finally understand what makes other clinicians so good and learn from what they say/do to close their patients.