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Terms of Service (TOS)

1. Introduction
By accessing or using the services of The Patient Journey Course through "www.patientjourney.academy* (referred to as "we," "us," or "our"), you agree to comply with and be bound by these Terms of Service ("TOS"). These terms govern your use of our online platform and any related services. If you do not agree with these terms, please do not use our services.

2. Eligibility
To use our services, you must be at least 18 years old and possess the legal right to enter into a binding agreement. By registering for any courses, you represent and warrant that you meet these eligibility requirements.

3. Account Registration
To purchase or access our courses, you must create an account. You agree to provide accurate and complete information during registration and keep your account details updated. You are responsible for maintaining the confidentiality of your login information and for any activities that occur under your account.

4. Payment Terms
All course fees must be paid in full at the time of purchase unless otherwise specified. We accept card payments via Stripe. By purchasing a course, you agree to pay the listed price, including any applicable taxes.

5. Intellectual Property
All content provided on the platform, including but not limited to course materials, videos, text, and graphics, are the intellectual property of The Patient Journey Course or our licensors. You may not reproduce, distribute, or publicly display any materials without our written consent.

6. User Conduct
You agree not to use the platform in any manner that is unlawful, harmful, or disruptive. Prohibited actions include but are not limited to:
- Attempting to access the platform without authorization

- Sharing your login details with others (This can be traced through various means eg.IP tracking & sign in sessions)
- Disrupting the operation of the platform or related systems
- Uploading malicious software or code

7. Refund Policy
Our refund policy is detailed in the Fulfilment Policy.

Please review the refund conditions carefully before making a purchase.

8. Modifications to Service
We reserve the right to modify or discontinue any aspect of our platform at any time without prior notice. We are not liable to you or any third party for any modification or discontinuation.

9. Disclaimer of Warranties
Our courses and services are provided "as is" without any warranties of any kind, either express or implied. We do not guarantee that the courses will meet your expectations or that the platform will be uninterrupted, error-free, or secure.

10. Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any damages, including but not limited to loss of profits, data, or other intangible losses resulting from the use or inability to use our services.

11. Governing Law
These TOS are governed by the laws of the United Kingdom, without regard to its conflict of laws principles. Any disputes arising out of these terms shall be subject to the exclusive jurisdiction of the courts in the United Kingdom.

12. Changes to Terms
We reserve the right to modify these TOS at any time. Your continued use of the platform after any changes indicates your acceptance of the new terms. Please review these terms periodically.

13. Contact Information
For questions about these TOS, please contact us at Support@patientjourney.academy

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